Privacy Policy

Privacy Policy

Effective Date: July 2, 2025

Welcome to PromptCAD (“we,” “our,” or “the Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and interact with www.promptcad.com.

1. Information We Collect

We collect two types of information when you use our services:

1.1 Automatically Collected Information

  • IP address
  • Browser type and device information
  • Operating system
  • Date, time, and duration of your visits
  • Pages visited and interaction patterns
  • General geolocation (if enabled)

1.2 Information You Provide

  • Email address (when signing up or subscribing)
  • Natural language inputs used for model generation
  • Generated 3D model data and request history
  • Payment details (processed via third-party services like Stripe)

2. How We Use Your Information

We use your information to:

  • Deliver and improve our services
  • Generate 3D CAD models based on your input
  • Respond to user requests and provide support
  • Send service-related notifications or updates
  • Analyze website usage and optimize user experience
  • Maintain website security and prevent misuse
  • Comply with legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties except under the following circumstances:

  • With your explicit consent
  • To trusted third-party services required for payment or model generation
  • When required by law or governmental authorities

3. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and analyze website traffic. You may disable cookies in your browser settings, but some features of the website may not function properly as a result.

4. Third-Party Services

Our website may integrate with external services such as:

  • Credit card for payment processing
  • Google Analytics for traffic analysis
  • Model Generation API Server for processing CAD requests

These services may collect additional information; please refer to their individual privacy policies for details.

5. Data Storage and Security

We implement industry-standard security practices (including HTTPS, encryption, and access controls) to protect your information. Your data is stored on secure servers and only accessible to authorized personnel.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or deletions of your information
  • Withdraw consent for data processing (if applicable)
  • Delete your account and history upon request

To exercise these rights, contact us using the details below.

7. Children’s Privacy

PromptCAD does not knowingly collect information from children under the age of 13. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Significant changes will be highlighted on the website for your awareness.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

PromptCAD Team
Website: https://www.promptcad.com
Email: [email protected]